Getting Your A.C.T. Together – Hardee’s Training Video (1980s)

Few things better demonstrate a fast-food restaurant’s efficiency than its effort to accommodate a customer base who is unwilling to leave their cars to get their food. Carl’s Jr./Hardee’s knew this as well as anyone, and this training video shows how much they wanted to be able to claim their tight drive-through game as a…

Making It Great – Pizza Hut Training Video (1988)

This video’s been a bit of a sleeper hit around my house. On the surface it seems sort of unremarkable given the other fast-food training videos of the era like “Grill Skills” and “Clean It”, but something about it has infected us.  Maybe it’s Julie’s enthusiasm. Maybe it’s her brown-plaid-on-brown-on-brown uniform. Maybe it’s the painful…

Five Things – 5.8.17 – Some People Call This A War

The Front Line This 1960s training film on the merits of good checkout procedure places an awful lot of responsibility for the store’s performance on what happens in the checkout lane.  Indeed, they are “The Front Line” in the grocery war.  Seriously, they just casually call it a war. I’m not going to spend time…

Five Things – 7.20.15 – Newies But Gooeys

1. Betamax Salesman Training Video – You might look at something titled “Betamax Salesman Training Video” and think, snoozefest.  You might be right! But not this time. There’s a lot to love about this video – the fashion and set design of the era, the trumped-up abilities of the video tape recorder and, most of…